Beef Questions
Is this beef USDA approved?
Yes. We have a USDA inspector on site daily to inspect the meat and our operations.
Where do you get your cattle?
We use our own cattle as well as work with local ranchers around the Treasure Valley. We make sure we support and work with local ranchers! If we run short on specific cuts, especially for our wholesale clients, we will occasionally buy the local product from CS Beef. But our retail delivery product is almost always from our own cattle or that of other local ranchers we work with.
What kind of beef is it?
Angus and Angus blends.
What grade is the meat?
While we are supportive of the USDA efforts to grade meat as a help to consumers, the process is very expensive. Because of the cost of having meat graded, we do not grade all of our meat. When we do, it is all Prime and Choice. On top of that, our beef comes from Angus cattle, which is prized for it's quality. It is a premium product and you'll be able to taste the difference. But again, we would rather pass on to you a savings by not paying to grade all of it. So what we can promise is that it would have been at least Select, and most often it would have been Choice and Prime had we graded it. You'll need to taste it and be the judge of the quality we offer. If you are absolutely set on buying graded meat, let us know and we will send you the meat that has been graded. It will cost you a little more, but we are happy to provide you with it.
How long is the meat frozen before it gets to my door?
In most cases, when you place an order we cut it and package it on the spot. It is then frozen overnight to ensure a fresh delivery. The next day it is delivered to your door! We highly recommend that you place a cooler on your porch if you are not there to receive the meat in person. In a cooler, the meat will stay frozen until you get home. When we have extra inventory it's frozen for no more than a couple of days. Bottomline, everything we deliver is very fresh!
Delivery Questions
When do you deliver?
We deliver every weekday, Monday through Friday. Our refrigerated vans leave our plant around 9:00 AM each morning and deliver throughout the day.
Where do you deliver?
We deliver to your door anywhere in Idaho's Treasure Valley.
Do I have to be home?
No. If you are not home, we will leave your order on your door step, or a location you specify. We recommend leaving out a cooler in the warmer months of the year.
What time do you deliver?
Normal Delivery time will range from 10am to 5pm depending on where you live.
Can we pick it up?
Yes! Pickup is available Monday through Saturday during our business hours. The address is 3408 Industrial Rd, Homedale, ID 83628.
Subscription Questions
To subscribe, do I have to buy one of the listed boxes?
No. The boxes are presented to make it easy. They contain the most popular options. When you do choose a box, you can select the contents and customize it. But if you would prefer to select individual products to have delivered you may do so.
Which individual products are eligible for subscriptions?
Almost all of them. Simply add individual products to an order. When you check out, you will be presented with the options of a one-time purchase or a subscription. Choose a subscription and specify the frequency. Subscriptions are 10% off the normal price.
How do I manage my subscriptions?
Once you purchase your subscription box, an email will be sent to your inbox with a
link to manage all your subscriptions. You can access the subscription page here: Manage Subscriptions
Can I change my subscription?
You can always change your subscription inside your subscription portal or cancel your current subscription and order a new one from the site. Click Here to login to your subscriptions page.
Can I pause my subscription?
Yes. You can always pause your subscription through your portal if you need. Click Here to login to your subscriptions page.
Rewards Program Questions
How to get started with our rewards program?
Click the "Rewards" button at the bottom right corner of our website and then become a member by choosing "Join Now".
How do I earn rewards?
Our rewards are called "Beef Bucks"! Every $1 you spend earns you 5 Beef Bucks. The more you purchase, the more Beef Bucks you earn when signed into your account. Every Beef Buck is worth a penny, which means that every purchase is earning you a 5% discount on future purchases.
How to I redeem my rewards?
When you reach 100 Beef Bucks, you get $1 worth of rewards to be used on future purchases!
To redeem your points, simply login to your Rewards page and follow the prompts to generate a coupon code. This code can then be used when checking out on your next purchase.
Can I earn rewards by referring friends?
Yes. Start by joining our rewards program. To do so, click the Rewards button in the lower right of the screen.
Once you have joined, you will have a specialized referral link. If you send your link to a friend, and they use that link to purchase on our website, they will get $25 off their purchase and you will earn $25 towards your next purchase, after they have completed their order.
SNAP/EBT Questions
What products can I use my SNAP/EBT with?
All products at Hoagland Meat are eligible for use of your SNAP/EBT benefits.
Due to issues in the past with attempted fraud, we are not currently offering SAP/EBT purchases on our website. To use your benefits, you must come into our store, which is located at our Homedale plant.